Visitors are then required to use the biometric hand scanners and a security code to gain access to the customer service area which is manned 7x24x365.
All equipment entering and leaving the data center is checked for serial numbers and descriptions and verified against the visitors file in the computer system. This hands-on approach to security is much more effective than data centers that allow customers to come and go unsupervised.
Fire Detection & Suppression
Fire detection is provided by a facility-wide Very Early Warning Aspirating Smoke Detection System (VESDA). Each of the 30 CRAC units has its own detection monitor that is also connected to the VESDA system. Monitored both onsite and remotely, the VESDA units are but one piece of the Triple Interlock, Pre-Action fire detection and suppression system.
Data Storage & Security
DyCom utilizes highly redundant storage technologies combined with proactive monitoring to insure data availability. Failure of redundant components can be detected and repaired before any interruption in service occurs.
All customer data runs on back-end servers that connect to a Storage Area Network (SAN). This architecture is redundant in nearly every aspect and allows us to seamlessly add additional capacity as needed without causing downtime to existing customers
DyCom backs up all files nightly to Network Attached Storage (NAS) that can take incremental snapshots every 15 minutes. Disaster recovery is achieved with the ability to virtualize a failed server in the case of a catastrophic failure.
Should the need arise, Help Desk engineers can quickly locate the file that needs to be restored and “drag and drop” the file back to the requested location.
Our network security begins with redundant security appliances that provide multi-layer protection from attacks, worms, spyware, viruses, and other forms of malware, creating a firewall that stops attacks before our network. We closely monitor network security to ensure maximum protection and availability of the network and its services.
Spam and Virus Protection
DyCom provides world-class anti-virus and anti-spam protection via Postini with 98% or better accuracy in blocking spam and viruses using exclusive Preemptive Email Protection Technology (preEMPT).
Security, Redundancy, Protection
As an integral part of our infrastructure, we provide a resilient, secure, and high performance environment making sure our equipment is redundant and housed in an optimal infrastructure while monitoring every step of the process 24X7.